TERMS OF SERVICE
Effective Date: May 29, 2025
Definitions
"Service" refers to the hail monitoring service provided by Hail Alerts.
"Subscriber" or "Customer" means the person or entity using the Service. “You” or “Your” can also be used to refer to the Customer.
"Property" means the address registered by the customer for hail monitoring.
“Hail Alerts” refers to Hail Alert Technologies, LLC. The use of “We or “Our” also refers to Hail Alert Technologies, LLC.
1. Eligibility
By using our Service, you confirm that you are at least 18 years of age and are otherwise legally capable of entering into binding contracts. We do not knowingly collect personal information from individuals under 13 years of age.
2. Service Overview
Hail Alerts provides subscribers with hail monitoring services for registered properties located in the United States. When hail of 1 inch or larger is detected at a registered address, we notify the Subscriber the following day with a small hail map and a report stating the size of the largest hailstone (to the nearest 0.25 inch).
3. Subscription and Pricing
The standard subscription rate is $199 per property per year. Some Customers may register using discount codes. Discounted pricing is valid for one year only unless otherwise clearly specified, after which the subscription automatically renews at the full retail rate. Subscriptions automatically renew annually unless canceled in advance through the customer portal. No refunds are issued upon cancellation, but Service will continue through the end of the current subscription term. By subscribing, you authorize us to automatically charge your payment method annually at the then-current rate, unless you cancel before the renewal date. We may notify you in advance of upcoming renewals as required by law.
4. Account and Portal Access
Upon successful registration, Customers will receive access to a user portal where you can: - Update contact and billing information - Review hail reports for registered properties - Cancel existing subscriptions - Add new properties for monitoring
If a new Property is added, the terms for all monitored properties are extended to one year from the date of addition. A prorated credit will be applied for the unused portion of the current term, and the Customer is responsible for paying the adjusted amount. For example, adding a property six months into an existing term would generate a $99.50 credit, applied toward the newly extended subscription.
5. Use Restrictions
The Service and all provided hail data are for personal or internal business use only. You may not resell, redistribute, or commercially exploit the hail alerts or accompanying data.
6. Intellectual Property
All content, including maps, visualizations, text, software, and graphics provided by Hail Alerts, is the intellectual property of Hail Alert Technologies, LLC. Use of our Service does not grant any rights to reproduce, modify, or distribute any content without our express written consent.
7. Third-Party Data Disclaimer
Our hail data is sourced from third-party providers. While we aim for accuracy, we make no guarantees regarding the precision, completeness, or timeliness of any data.
8. Limitations of Liability
You acknowledge and agree that: - Hail Alerts is not liable for any hail-related damages to your property. - We do not guarantee that a hail notification will be received or that all hail events will be captured. - Our maximum liability for any claim relating to a Property is limited to the amount paid for that Property’s subscription during the current term.
9. Right to Refuse or Terminate Service
Hail Alerts reserves the right to refuse service, suspend access, or terminate accounts at its sole discretion if a Subscriber violates these Terms, misuses the Service, or engages in fraud, abuse, or any conduct harmful to the Service or others.
10. Force Majeure
We are not responsible for delays or failures in service caused by events beyond our reasonable control, including but not limited to natural disasters, outages from third-party providers, government actions, war, acts of terrorism, labor disruptions, or internet failures.
11. Electronic Communications
By using our Service, you consent to receive electronic communications from Hail Alerts related to your subscription, billing, service updates, and legal notices. These communications satisfy any legal requirement that such communications be in writing.
12. Privacy
Your use of our Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
13. Dispute Resolution & Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. You agree to first attempt to resolve any disputes informally by contacting info@hailalerts.com.
If a dispute cannot be resolved informally, it will be resolved through binding arbitration in Dallas, Texas, in accordance with the rules of the American Arbitration Association. You waive your right to participate in class actions or jury trials. The maximum liability for Hail Alerts under any dispute is governed by the Limitations of Liability section in this document.
14. Modifications
We may update these Terms from time to time. Any changes will be posted at www.hailalerts.com/terms and will become effective upon posting. Continued use of the service after changes are posted constitutes acceptance.
15. Additional Legal Provisions
The Service is provided ‘as is’ and ‘as available,’ without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right shall not be deemed a waiver. This Service is intended for users located in the United States. Access from outside the U.S. is not supported.
16. Customer Responsibilities
Customers are responsible for ensuring that their contact information is accurate and up to date to receive notifications. Hail Alerts is not responsible for missed alerts due to outdated contact information.
17. Assignment
We may assign or transfer our rights under these Terms without restriction. You may not assign your rights without our prior written consent.
18. Entire Agreement
These Terms constitute the entire agreement between you and Hail Alerts regarding the Service and supersede any prior agreements or communications, whether written or oral.
19. Contact Us
For any questions about these Terms or your account, feel free to reach out.